Sales and Service Order Processor

Simpson Technology Ltd are a sales and service company supplying sheet metal processing machinery and are based in Heald Green/Cheadle. We are a high energy and hard working team of professionals and are passionate about our people. Due to our recent expansion we are looking for a very enthusiastic individual to join us in an order processing role.

Roles and Responsibilities

You will be mainly responsible for high volume processing of after sales orders and service missions. This is a fast paced role and requires someone who has a strong eye for detail. You will also be responsible for:

  • Managing phone calls and correspondence (sales, service and general enquiries)
  • Processing spare parts enquiries along with orders and invoicing
  • Processing purchase orders with suppliers
  • Managing internal stock
  • Organising engineer’s service visits (including spare parts)
  • Processing technical service and software contracts
  • Creating and maintaining database records

Preferred Skills

This role is incredibly important role for the department and requires someone who has ideally had an excellent back ground in customer service and order processing. Other preferred skills are:

  • High customer orientation
  • Excellent verbal and written communication skills
  • Very good knowledge of MS Office (Outlook, Word, Excel & PowerPoint), CRM systems (preferrably Salesforce) and Accounting systems (preferrably QuickBooks)
  • Ability to stay calm under pressure
  • Excellent time management skills and the ability to prioritize work
  • A great team player
  • A desire to drive continuous improvement

Company Benefits

  • Private medical insurance
  • Pension
  • Allocated parking space
  • Regluar team events
  • Posted: 19th April 2018
  • Location: Heald Green
  • Salary: Attractive salary & benefits
  • Type: Full Time
  • Required experience: 2 years in order processing

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